Privacy Policy

1. Who We Are

Alba Teams operates as a business support and staffing solutions provider. We are the data controller responsible for your personal data in relation to this website.

Contact: support@albateams.com

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Contact details (name, email address, phone number, company name)
• Information you submit through contact or enquiry forms
• CV, work history, and professional details (for candidates and job applicants)
• Business details (for clients seeking staffing or business support services)
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website, via cookies and analytics)
• Communications you have with us (emails, calls, messages)

3. How We Collect Your Data

• Directly from you, when you fill out a form, contact us, or apply for a role
• Automatically, through cookies and similar technologies when you use our website
• From third parties, such as recruitment platforms, referrals, or publicly available professional profiles (e.g. LinkedIn), where relevant

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide requested information
• Match candidates with suitable roles and clients
• Manage the recruitment, onboarding, and ongoing support process
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Send marketing communications, where you have consented (you can opt out at any time)

Our lawful bases for processing include: your consent, performance of a contract, our legitimate interests (such as running and improving our business), and compliance with legal obligations.

5. International Data Transfers

As an overseas staffing and business support provider, we work with candidates, staff, and partners across multiple regions, including the Philippines, Sri Lanka, India, South Africa, the UK, and the UAE. This means your personal data may be transferred to and processed in countries outside your local region.

Where we transfer personal data internationally, we take steps to ensure it is protected to a high standard, implementing appropriate security safeguards where required.

6. Cookies

Our website uses cookies to improve your experience. Full details are set out in our separate Cookie Policy.

7. Sharing Your Data

We may share your data with:

• Employees and contractors who need it to deliver our services
• Prospective employers or clients, where you are a candidate being considered for a role
• Prospective candidates or staff, where you are a client seeking support
• Service providers (e.g. IT, hosting, payroll, analytics providers) who process data on our behalf
• Regulators or authorities, where required by law

We do not sell your personal data to third parties.

8. Data Retention

We keep personal data only for as long as necessary for the purposes it was collected, including to meet legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and our relationship with you.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, in certain circumstances
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at support@albateams.com.

10. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Children’s Privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first at support@albateams.com so we can address your issue.

14. Contact Us

Alba Teams
Email: support@albateams.com
Website: https://albateams.com/